January 20, 2021
Some two months prior to the opening of a new Porcelanosa associate showroom, a crucial process takes place, with key repercussions on its future success, calling for close attention by associates. We are referring to the staff selection process.
This is carried out by the associates with the guidance of Porcelanosa’s team in Spain.
The number of employees that are needed for a Porcelanosa showroom can vary considerably, depending on its size, opening hours, the applicable labour laws etc. Generally speaking, a store manager and two to four sales assistants will be needed.
The selection process begins at least two months before the new business opens. One month prior to its inauguration, the staff should have been chosen and hired, ready to start their training.
Staff training entails familiarization with the necessary company operating procedures and concepts so that each employee can carry out their day-to-day duties as a staff member of a Porcelanosa showroom.
This learning process covers four main areas:
Motivation, customer-oriented service, familiarity with each brand’s target customers, and a shared belief in the group’s values are some key factors in the selection of the staff who will work alongside you in the showroom each day.
See more about the Associates Process:
Marco Zago (CEO Porcelanosa Cagliari)
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